We understand that you value the control over your personal data and we are grateful for your confidence. This Data Protection Guidelines outlines the procedures by which scrubstich.com (hereinafter referred to as our) gather, utilize, and distribute your personal information when you engage with our websites and online offerings (hereinafter referred to as “Services”) or in any other manner of interaction with us.

Please study this Privacy Policy cautiously and get in touch with us when you have any questions – our touch info may be located on our Contact Page.

By providing us with your personal information, you are indicating that you have had sufficient opportunity to access, read, and agree to this Privacy Policy. If you choose not to share personal information with us, you are not obligated to do so, but it may impact your usage of this website or any of its offered services and products.

Collection Of Personal Information 

The categories of personal information we gather will vary based on the specific purpose(s) for which it is being collected. For instance, we may request:

• Your name
• Email address
• physical address
• phone number
• Demographic details such as postal code
• Credit card or other payment information (if you are purchasing a product from us)
• Preferences and opinions; and
• Any additional information requested on this website or provided by you.

Non-identifiable information is gathered for the purpose of analysis and evaluation, enabling us to enhance our website and the services and products we offer. This data will not be linked to any other personal information.

Methods Of Information Collection

We may gather your information through various means, including but not limited to the following:

• Directly from you when you:
• Visit our website;
• Add an item to your cart;
• Create an account on our website;
• Complete a purchase with us;
• Reach out to our Customer Care for inquiries regarding an order or other matters;
• Engage with us on social media platforms; or
  communicate with our team members.

Additionally, we may obtain information from third parties, including our affiliated entities and business partners.

How We Utilize Your Informaiton

The information may be employed for various purposes, including:

• to generate orders, maintain transaction records, establish agreements for the sale of products or services, and produce accounts, tax invoices, or receipts;
• to engage in communication with you regarding products and services, competition outcomes, special promotions, and events that may capture your interest;
• to conduct research and analysis;
• for market research and business development, which encompasses website enhancement and assessing website traffic and trends;
• to provide you with tailored content on our site;
• for marketing initiatives, including direct marketing efforts;
• to organize competitions or offer additional advantages to you; and
• to share promotional information about third parties that we believe may be relevant to your interests.
• to adhere to legal requirements or regulations, or to follow any directives issued by regulatory bodies or authorities.

Disclosure Of Personal Information To Third Parties

We may share your personal information with:

• entities that assist us in delivering the products and services you have requested, including delivery service providers;
• credit reporting agencies, as well as courts, tribunals, and regulatory authorities in cases where customers do not fulfill their payment obligations for goods or services provided by us;
• courts, tribunals, regulatory authorities, and law enforcement agencies as mandated by law, in relation to any actual or anticipated legal proceedings, or to establish, exercise, or defend our legal rights; and
• conducting market research and analyzing marketing strategies, or providing you with targeted advertisements (excluding SMS opt-in and consent data, which will never be shared with third parties).

When we share your personal information with third parties for these purposes, we will require them to adhere to this Privacy Policy in their handling of your personal information.

In the event of a change in control of our business or a sale or transfer of business assets, we reserve the right to transfer, as permitted by law, our user databases, including any personal and non-personal information contained within those databases. This information may be disclosed to a potential buyer.

Accessing Or Amending Your Personal Information

In accordance with the Privacy Act, individuals are entitled to access their full records. You may submit a written request for information regarding the personal data we maintain about you. We will strive to address your request promptly.

Submitting A Complaint Regarding A Privacy Violation

Should you have any inquiries, feedback, or grievances concerning our practices, or if you believe we have not complied with this privacy policy, please reach out to us via email at dr@scrubstich.com.

Cookie Policy

Our website employs the use of “cookies” to enhance your experience. This technology allows us to customize our services and monitor visitor behavior patterns on the site.

By accessing our website, you consent to the placement of cookies on your device and their retrieval during future visits. You have the option to adjust your device settings to disable cookies. However, please be aware that disabling cookies may impact your user experience and limit your access to certain features.

We utilize four primary categories of cookies, each serving a specific purpose:

• Analytics cookies: These cookies enable us to assess and analyze how our customers interact with the website, facilitating improvements in functionality and enhancing your shopping experience.
• Customer preference cookies: While you browse or shop, these cookies retain your preferences (such as language or location), allowing us to provide a more personalized and seamless shopping experience.
• Targeting or advertising cookies: These cookies are utilized to present marketing and advertising content that is pertinent to your interests.

With your consent, we may occasionally send you text messages regarding our store, new products, and other updates, including reminders for checkout. Cookies also help us monitor the items you add to your shopping cart, including instances when you abandon your cart, which informs us when to send you a checkout reminder via SMS.

Revisions to this Policy

This Privacy Policy is subject to modification, which may include alterations, additions, or removals, at our discretion. Your ongoing use of our website after any modifications signifies your acceptance of these changes. We advise you to review this Privacy Policy frequently, especially before submitting personal information, to ensure you are informed of any updates, and to only provide personal information if you agree to the revised Privacy Policy.

For any inquiries, feedback, or concerns, please reach out to us at:

Email: dr@scrubstich.com